Regional Director IS, Business Relationship Management - Lake Pointe, Centennial, and Waxahachie

Location: Dallas, Texas US

Notice

This position is no longer open.

Requisition Number: 20002510

Position Title:

External Description:

Reporting to the VP, IT Service Management, the Regional Director IS, Business Relationship Management is responsible for developing and maintaining meaningful relationships with the business leadership and acting as the liaison between the business and Information Systems.  In addition, the role requires a system-level perspective and involvement for the improvement of the User Experience in order to improve overall IS interactions.  He/she will play a lead role establishing technical and process standards, supporting department budgeting, and building IS relationships with business owners.


This Regional Director has oversight of LakePointe (Rowlett, TX), Centennial (Frisco, TX), and Waxahachie.


ESSENTIAL FUNCTIONS

- Primary IS business partner for the Business Leaders aligned within their assigned Region

- Attend Business huddles and IS operations meetings and connect the needs of both organizations

- Advisor, educator and contributor on IS Processes and Procedures, including the Demand and Project Management processes

- Consult on Demand Requests through the Governance process

- Work at the system level to improve overall User Experience by helping to develop initiatives designed to move IS interactions to a �next level� thinking

- Facilitate delivery of IS Services and Innovations

- Consult on various IS communications to the business for planned and unplanned events

- Serve as collection/escalation point for the business

- Improve collaboration across IS areas to deliver complete, quality services to the business along with building and support strong, collaborative stakeholder relationships with IS teams

- Maintain Business Relationships: Act as an IS liaison with other organizations (both internally and externally) to identify and quantify business concerns associated with specific projects, operations, workflows and procedures.  Then helps to set/implements strategic technical direction in support of business requirements

- Work with the Plan team to help guide Strategy and Standards for Technology and Process: Lead the gathering of requirements and design of enterprise technical and process standards; work with Leadership to finalize standards to ensure long-term sustainability, strategic alignment, and cost effectiveness of proposed enterprise and departmental standards --Other duties as assigned


KNOWLEDGE, SKILLS, & ABILITY

- Program management - Skilled program manager with the ability to articulate business needs and develop detailed specifications and project plans in conjunction with multiple teams, while ensuring milestones are met and end products meet customer needs/expectations; ability to apply critical thinking and problem-solving skills to resolve project risk and issues

- Communication skills - Exudes mature business acumen; effective at providing timely, concise, audience-appropriate information orally and in writing; able to communicate and manage a large audience to complete business and IS objectives; aware and able to handle political climates

- Teamwork and relationships with others - Strong collaboration and team-building skills with a track record of building strong, enduring relationships with multiple teams and business customers

- Work habits and productivity - Responsive to leadership and staff; able to maximize time to produce comprehensive, polished deliverables and on target operational results

- Customer focus - Skilled and committed to setting customer expectations and meeting expectations of internal IS and business customers; able to perceive and address the long-term problems and pain points of the business effectively

- Performance management - Experienced at translating organizational strategy into specific team and individual goals; as well as managing performance through effective monitoring, coaching, and feedback; ability to establish and maintain a collaborative, high performance environment by capitalizing on employee talents, experience, interests, and diversity; ability to oversee manager(s) and cascade the collaborative, high performance environment --Resource management - Experienced at influencing results through appropriate staffing, budget management, removing performance barriers, and maximizing available resources for multiple teams

- At least eight years - experience required, with at least four managing people, and at least four in IT



QUALIFICATIONS
- EDUCATION: Bachelors Degree required
- EXPERIENCE: 8+ Years of experience required

City:

State:

Community / Marketing Title: Regional Director IS, Business Relationship Management - Lake Pointe, Centennial, and Waxahachie

Company Profile:

Location_formattedLocationLong: Dallas, Texas US

CountryEEOText_Description: We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view the most recent EEO is the Law Poster, click here.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviors that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products.

We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view the most recent EEO is the Law Poster, click here.