Director Access Services
Location: Temple, Texas US
Requisition Number: 19016501
The Region Access Services Director performs duties of moderate to high complexity, judgment, and scope and is responsible for oversight of multiple facilities. Provides leadership for all Access Services activities performed in designated business units. Seeks best practice solutions to improve quality, efficiency, and the patient experience through standardization of work, process improvement and effective use of technology. Assures financial risk is minimized through continuous staff training, adherence to policies and procedures, and monitoring of outcomes for negative trends. Ensures compliance with all regulatory requirements pertaining to Access Services and Financial Services activities.
The Region Access Services Director is responsible for the planning and implementation of functional area-based system applications, developing work teams, delegating tasks, coordinating unit o departmental projects, workflow, training, development of staff, and managing the department budget.
Responsible for interviewing, selecting, and ongoing development and evaluation of individuals within scope of responsibility; maintain adequate oversight of all financial counseling functions including oversight to eligibility vendor activities to minimize exposure to potential financial loss; and where applicable provides oversight and direction to entity leaders that maintain and monitor web based or portal registration systems to ensure all transactions are processed timely and accurately.
The Region Access Services Director serves as a subject matter expert in the requirements, rules and regulations of third party payers, Medicare, Medicaid, and governmental programs; demonstrates understanding of Utilization Management as it relates to continuum of care for inpatients; responsible for meaningful reporting on progress towards the achievement of goals and/or the resolution of department issues; and meets on a regular basis with Access Services leadership team to develop and implement standardization of processes, performance targets, staffing levels and financial performance.
Where applicable the Region Access Services Director serves as the liaison between the Central Access Services Department and the site, serves as a key promoter of the Central Access Services department and manages cashiering and financial counseling functions for all locations assigned.
KEY SUCCESS FACTORS
The ideal Region Access Services Director candidate will have registration regulatory requirements in the hospital and clinic environments; knowledge of hospital operations, revenue cycle services and CMS regulations and working knowledge of hospital systems utilized in revenue cycle functions including registration. The candidate will have working knowledge of medical terminology, ability to establish and maintain working relationships, and an ability to communicate effectively, both in writing and orally; courtesy; initiative; resourcefulness.
Bachelors or Equivalent Exp
5+ years of experience
Community / Marketing Title: Director Access Services
Location_formattedLocationLong: Temple, Texas US
CountryEEOText_Description: We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view the most recent EEO is the Law Poster, click here.